Shipping Policy

Effective Date: 2026.1.1

This Shipping Policy explains how [Your Company Name] handles order processing, production, and international shipping for our jewelry products.

1. Order Processing Time

All orders are processed based on product type and customization requirements:

  • In-stock items: 2–5 business days
  • Custom jewelry (OEM/ODM): 10–25 business days (depending on design complexity)
  • Bulk wholesale orders: Production time will be confirmed after order approval

Processing time does not include shipping time.

2. Shipping Methods

We offer international shipping through reliable logistics partners, including:

  • DHL
  • FedEx
  • UPS
  • EMS / Postal services
  • Air freight or sea freight (for large bulk orders)

Shipping method will be selected based on order size, destination, and urgency.

3. Shipping Time

Estimated delivery times after dispatch:

  • USA / Canada / Europe: 5–10 business days
  • Asia-Pacific: 3–7 business days
  • South America / Africa: 7–15 business days

Delivery times may vary due to customs clearance or local delays.

4. Shipping Costs

Shipping costs are calculated based on:

  • Order weight and volume
  • Destination country
  • Shipping method selected

For bulk orders, we may offer optimized shipping solutions or DDP (Delivered Duty Paid) service depending on agreement.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.

  • These charges are the responsibility of the buyer unless otherwise agreed (e.g., DDP terms).
  • We are not responsible for delays caused by customs clearance.

6. Order Tracking

Once your order is shipped, we will provide:

  • Tracking number
  • Carrier information
  • Real-time shipment updates (where available)

You can track your shipment via the carrier’s official website.

7. Damaged or Lost Packages

We take full care in packaging and shipping your jewelry securely.

If your order is:

  • Damaged during transit
  • Lost in shipping
  • Or shows incorrect delivery status

Please contact us immediately. We will assist in resolving the issue with the logistics provider.

8. Address Accuracy

Customers are responsible for providing correct shipping information.

We are not responsible for delays or losses caused by:

  • Incorrect address
  • Incomplete contact details
  • Unreachable recipient

9. Split Shipments

For large or customized orders, shipments may be divided into multiple packages to ensure faster delivery.

12. Contact Us

If you have any questions regarding shipping, please contact us:

Company Name: ABILI Jewlry
Email: services@abilijewelry.com
Website: www.abilijewelry.com