Shipping Policy
Effective Date: 2026.1.1
This Shipping Policy explains how [Your Company Name] handles order processing, production, and international shipping for our jewelry products.
1. Order Processing Time
All orders are processed based on product type and customization requirements:
- In-stock items: 2–5 business days
- Custom jewelry (OEM/ODM): 10–25 business days (depending on design complexity)
- Bulk wholesale orders: Production time will be confirmed after order approval
Processing time does not include shipping time.
2. Shipping Methods
We offer international shipping through reliable logistics partners, including:
- DHL
- FedEx
- UPS
- EMS / Postal services
- Air freight or sea freight (for large bulk orders)
Shipping method will be selected based on order size, destination, and urgency.
3. Shipping Time
Estimated delivery times after dispatch:
- USA / Canada / Europe: 5–10 business days
- Asia-Pacific: 3–7 business days
- South America / Africa: 7–15 business days
Delivery times may vary due to customs clearance or local delays.
4. Shipping Costs
Shipping costs are calculated based on:
- Order weight and volume
- Destination country
- Shipping method selected
For bulk orders, we may offer optimized shipping solutions or DDP (Delivered Duty Paid) service depending on agreement.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
- These charges are the responsibility of the buyer unless otherwise agreed (e.g., DDP terms).
- We are not responsible for delays caused by customs clearance.
6. Order Tracking
Once your order is shipped, we will provide:
- Tracking number
- Carrier information
- Real-time shipment updates (where available)
You can track your shipment via the carrier’s official website.
7. Damaged or Lost Packages
We take full care in packaging and shipping your jewelry securely.
If your order is:
- Damaged during transit
- Lost in shipping
- Or shows incorrect delivery status
Please contact us immediately. We will assist in resolving the issue with the logistics provider.
8. Address Accuracy
Customers are responsible for providing correct shipping information.
We are not responsible for delays or losses caused by:
- Incorrect address
- Incomplete contact details
- Unreachable recipient
9. Split Shipments
For large or customized orders, shipments may be divided into multiple packages to ensure faster delivery.
12. Contact Us
If you have any questions regarding shipping, please contact us:
Company Name: ABILI Jewlry
Email: services@abilijewelry.com
Website: www.abilijewelry.com
